Below are some Frequently Asked Questions (FAQ) asked of MRP Supports. This FAQ is intended to address the most common questions received and in a brief manner. If you don't see a Question/Answer that addresses your inquiry please contact us.
Yes, in order to eliminate the potential for shifting the system MUST be contained on ALL sides.
We offer IPE Wood Deck Tiles, Concrete Pavers, Porcelain Tiles and Wood Decking.
All returns must be in the form of completed units, full carton quantities and in their original carton(s) within 90 days from the original ship date. Please contact MRP Supports directly for further details or refer to page 1 of our price book.
SE Series pedestals are rated at 2205 lbs per support.
NM Series pedestals are rated at 3200 lbs. per support.
SE Series is 21.75"
NM Series is 39"
To get best pricing we would recommend going throung one of our authorized distributors. Please call us at 800-828-8424 to find the closest distributor.
Any expedited order that is received before 12:00 PM Eastern Standard Time we will do our best to ship out that day. Our normal shipping time is two days from time of order.
We normally ship from our warehouse in Orchard Park, NY. Sometimes depending what is ordered we might have to ship from another warehouse.
We offer free freight on any order of at least $3,500 going to a commercial warehouse. The customer is responsible for any accessorial charges such as liftgate. Some exclusions may apply, contact us for further details.
Yes we have many items available to assist you with our products Please let us know what is required so we can send to you.
Yes credit cards are available as a payment option.
Your company is my favorite supplier. We never have issues on getting order shipped out correctly and on time. Thank you for your great service.
— Joan Cagle, Protech Products, Sanford, FL