Q: What material are your pavers availalbe in?
We offer IPE Wood Deck Tiles, Concrete Pavers, Porcelain Tiles and Wood Decking.
Q: Do you have fire rated pedestals?
SE-V0 and NM-V0 self-extinguishing Pedestal supports. In case of fire, self-extinguishing Pedestal supports stop the flames from spreading, significantly reducing the smoke fumes when compared to traditional products.Features of Self-extinguishing Pedestal: Completely Self-extinguishing, V0 Self-extinguishing system is compatible with SE and NM pedestals.
Q: What is the maximum load for your pedestals?
SE Series pedestals are rated at 2205 lbs per support. The NM Series are rated at 3200 lbs. per support.
Q: What is the maximum height for your pedestals?
The SE Series is 21.75" and the NM Series is 39"
Q: Can we buy direct?
To get best pricing we would recommend going throung one of our authorized distributors. Please call us at 800-828-8424 to find the closest distributor.
Q: Do you ship same day?
Any expediated order that is received before 12:00 PM Eastern Standared Time we will do our best to ship out that day. Our normal shipping time two days from time of order. We will advise you at that time our current shipping times.
Q: Where do you ship from?
We normally ship from our warehouse in Orchard Park, NY. Somethimes depending what is ordered we might have to ship from another warehouse.
Q: What is our freight policy?
We have different freight policy's based on the size of the order. At the time of your order we will let you know your freight options.
Q: Do you have CAD Files, cut sheets, specs, ect... available?
Yes we have many items available to assist you with our products Please let us know what is required so we can send to you.
Q: Do you accept credit cards?
Yes credit cards are available as a payment option.